These terms describe the basic conditions for using the Odyssora website and requesting cultural tour services in Malaysia.
Submitting a contact form does not create a confirmed booking. A booking is confirmed only after availability, itinerary details, price and payment terms are agreed in writing.
Routes may change because of weather, museum opening hours, traffic, community events or safety considerations. When changes are needed, we aim to offer a comparable cultural experience.
Travelers should provide accurate information, arrive on time, respect local communities, follow guide instructions and inform us about mobility, dietary or health considerations that may affect the tour.
Payment schedules and cancellation terms are shared with each confirmed offer. Custom and private experiences may have different conditions depending on partners and dates.
For questions, email info@odyssora.info.